Bt baji Privacy Policy – How We Protect Your Information

01 Introduction

Bt baji is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This privacy policy is written to help you clearly understand what information we collect, why we collect it, and how we keep it safe.

By using any bt baji service, you are considered to have agreed to this privacy policy. If you have any objections, please contact us or discontinue using bt baji.

02 What information we collect

Some information is collected when you create an account and use our services. We only collect data that is genuinely necessary to provide those services.

• Information you provide during registration is collected directly from you.
• Certain information is collected automatically via cookies and log files while you browse the website.
• Transaction-related information is collected from the payment gateway.
• A copy of your ID may be collected during KYC verification.

03 Purpose of Data Use

Bt baji uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

• Account management: Your information is used for registration, login, and account verification.
• Payment Processing: Your financial information is used to process deposits and withdrawals.
• Customer Support: Your contact information is used to respond to your inquiries and complaints.
• Security Assurance: Device information is analyzed to detect fraud, hacking, and other irregularities.
• Responsible Gaming: Gaming behavior is monitored to identify problematic patterns and provide appropriate support.
• Promotions & Offers: Relevant offers are sent based on your preferences (you can opt out at any time).
• Legal obligations: Your information is used to meet regulatory requirements.
• Service Improvement: User behavior is analyzed to improve the overall platform experience.

04 Data Sharing Policy

Bt baji treats the privacy of your personal information with the utmost importance. Under normal circumstances, we do not share your personal data with any third party. However, sharing may occur in the limited situations described below.

• Payment Provider: Relevant information is shared with bKash, Nagad, Rocket, or your bank to process deposits and withdrawals.
• Technology Partners: Technology companies that support platform operations receive limited data under strict confidentiality agreements.
• Legal authorities: Information may be provided upon a valid court order or directive from a regulatory authority.
• Fraud Prevention: Information related to suspicious activity may be shared with fraud detection agencies.

05 Cookie Policy

Bt baji uses cookies to improve your experience on the website. Cookies are small text files stored in your browser.

• Essential cookies: Essential for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Used to analyze which sections of the site receive the most traffic. Data is anonymized.
• Functionality Cookies: Used to remember your language preferences and display settings.
• Marketing Cookies: Used to show you relevant offers based on your interests. You can opt out at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit access to certain features.

06 Data Retention Period

Bt baji does not retain your information longer than necessary. The retention periods for different types of data are outlined below.

• Account information: For the duration of the active account and 5 years after closure (for legal reasons).
• Financial transaction records: 7 years (as required by regulatory authorities).
• KYC documents: 5 years after account closure.
• Log & Device Information: 12 months.
• Cookie Data: 1 day to 2 years, depending on the cookie type.
• Customer Support Contact: Up to 3 years after last contact.

07 Your rights

You have several important rights under the bt baji privacy policy. We always respect and uphold these rights.

• Right to Access: You can request to know what information we hold about you at any time.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: In certain situations, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may restrict how your data is processed.
• Right to Portability: You may request your information in a structured, portable format.
• Right to object: You may object to the use of your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

08 Security Measures

Bt baji protects your data with industry-leading security technology. Our security infrastructure is continuously updated and reviewed.

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication for added security.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Staff Training: bt baji staff receive regular training on data protection.
• Limited Access: Only authorized staff can access your information.

09 Minor's information

Bt baji strictly prohibits participation by anyone under the age of 18. We do not knowingly collect or process personal information from minors.

• Age verification is carried out at the time of registration.
• If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately.
• If parents suspect their child is using bt baji, please contact us immediately.

10 Privacy Policy Updates

Bt baji may update this privacy policy when necessary. Any changes will be published on this page with a revised date.

• For significant changes, advance notice will be sent to your registered email address.
• Continued use of bt baji after any changes takes effect will be considered acceptance of the updated policy.
• Check this page regularly to stay up to date with our latest policy.
• If you do not agree to the updated policy, you will have the option to close your account.

11 Get in Touch

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated support team. We are available 24/7 to assist you.

• Instant support is available via live chat.
• A detailed request can be sent by email and will be responded to within 30 days.
• Requests to delete or correct your data can be submitted through our support team.